Privacy Notice
This notice describes how (“we,” “us”) collects, uses, and protects your personal information when you visit our website at www.audiomusicx.com (the “Site”) or use our local services (the “Services”).
1. Information We Collect
Information You Give Us:
- Contact & Identity Details: Your name, home/business address, email, and phone number when you request a quote, book a service, or create an account.
- Service Details: Information about the service you need (e.g., issue description, preferred appointment time, property access instructions).
- Payment Information: Payment card details for completed services, processed securely by our payment partners.
Automatically Collected Information:
- Basic website usage data (IP address, pages visited) collected via cookies to improve our site.
Information from Third Parties:
We may receive your contact details from online directories or booking platforms (e.g., Yelp, HomeAdvisor) if you contact us through them.
2. How We Use Your Information
- To schedule, perform, and invoice for services at your property.
- To communicate with you about appointments, service updates, and follow-ups.
- To send you service reminders, satisfaction surveys, and, with your consent, promotional offers.
- To maintain our business records and comply with legal and tax obligations.
3. Legal Basis (If Applicable)
We process your data to fulfill our service contract with you, based on our legitimate interest in running our business, and with your consent where required for marketing.
4. Sharing Your Information
We only share your information as necessary:
• With service technicians and dispatch to perform the job.
• With trusted third parties like our payment processor and booking software provider.
• If required by law or in an emergency situation at your property.
We do not sell or rent your information.
5. Data Security & Retention
We take reasonable steps to protect your information. We retain customer records for [e.g., 7] years for warranty, tax, and legal purposes.
6. Your Choices & Rights
You can:
• Call or email us to update or correct your information.
• Request a copy of the data we hold about you.
• Opt out of marketing calls, texts, or emails at any time.
• Request deletion of your data, subject to legal requirements.
7. Cookies
Our website uses minimal cookies. You can adjust your browser settings to manage them.
8. Updates
This notice may be updated occasionally. The latest version will be posted on our website.
To contact us about privacy:Contact Us.